An insightful look at the sharing economy (Uber, Airbnb and TaskRabbit, among others) and why trust has become a force in today’s market.

We believe a lot of things because we've been told - from our personal acquaintances and also experts. With so many belief systems being passed to us, how do we know whom to trust? Using contemporary examples, Ram Neta explains when listening to experts is a good idea... and when it's not. [Directed by Colleen Cox, narrated by Ram Neta].

(NOTE: Research and statements in this talk have been challenged by other scientists working in this field. Please read "Corrections & Updates" below for more details.) What drives our desire to behave morally? Neuroeconomist Paul Zak shows why he believes oxytocin (he calls it "the moral molecule") is responsible for trust, empathy and othe...

Trust is the foundation for everything we do. But what do we do when it's broken? In an eye-opening talk, Harvard Business School professor Frances Frei gives a crash course in trust: how to build it, maintain it and rebuild it -- something she worked on during a recent stint at Uber. "If we can learn to trust one another more, we can have unpre...

Why do we trust some companies and not others? Using real-world examples, digital trust advisor Marcos Aguiar decodes this make-or-break quality -- and offers seven tools to help leaders design a foundation of trust into their business ecosystems in order to achieve long-term success.

ReThinking with Adam Grant Daniel Kahneman Doesn't Trust Your Intuition (Re-release) December 26, 2023 Adam Grant: Hey listeners, today we're sharing a past episode of ReThinking from the archives. Enjoy! [Intro Music] Hi everyone, it’s Adam Grant. Welcome back to ReThinking my podcast on the science of what makes us tick. I'm an organizatio...

Trust is on the decline, and we need to rebuild it. That's a commonly heard suggestion for making a better world ... but, says philosopher Onora O'Neill, we don't really understand what we're suggesting. She flips the question, showing us that our three most common ideas about trust are actually misdirected.

Imagine a police lineup where ten witnesses are asked to identify a bank robber they glimpsed fleeing the scene. If six of them pick the same person, there's a good chance that's the culprit. And if all ten do, you might think the case is rock solid. But sometimes, the closer you start to get to total agreement, the less reliable the result beco...

Are you actually bored, or is something else going on? Educator Kevin H. Gary shares three practical takeaways to deal with the doldrums, so you can take control of your attention, figure out which feelings to trust and name the real problem.

Joe Gebbia, the co-founder of Airbnb, bet his whole company on the belief that people can trust each other enough to stay in one another's homes. How did he overcome the stranger-danger bias? Through good design. Now, 123 million hosted nights (and counting) later, Gebbia sets out his dream for a culture of sharing in which design helps foster c...

It seems the more we know about how democracy works -- through government transparency, better media coverage, even new insights about our brains -- the less we trust democracy itself. Yet it's still, arguably, the best system of government available. As Ivan Krastev says, "What went right is also what went wrong." Can democracy survive?

Journalism is a noble calling and the credibility of the profession is at stake. Today, there is weaponization of information and it is dividing us. Ann Curry passionately shares how people are yearning for journalism they can trust. Her Talk powerfully explains that truth leads to trust, which leads to understanding, understanding leads to hum...

Tuesday, March 16, 2021 Adam Grant: Hey WorkLifers, it’s Adam Grant. Season 4 is right around the corner, but today I wanted to share a special conversation in our “Taken For Granted” series. I’m talking to Daniel Kahneman. Danny won a Nobel Prize in Economics. He’s been named one of the most influential economists in the world. But he’s not o...

Many of the world's biggest problems require asking questions of scientists -- but why should we believe what they say? Historian of science Naomi Oreskes thinks deeply about our relationship to belief and draws out three problems with common attitudes toward scientific inquiry -- and gives her own reasoning for why we ought to trust science.

Re:Thinking with Adam Grant March 16, 2021 Daniel Kahneman Doesn't Trust Your Intuition Adam Grant: Hey WorkLifers, it’s Adam Grant. Season 4 is right around the corner, but today I wanted to share a special conversation in our “Taken For Granted” series. I’m talking to Daniel Kahneman. Danny won a Nobel Prize in Economics. He’s been named one ...

Networking doesn’t always have to feel like a self-serving transaction, says executive coach Daniel Hallak. Highlighting the importance of focusing on giving rather than taking when it comes to making connections, he outlines a mindset shift to help you build better relationships — in a way that doesn't feel gross.

Daniel Kahneman is a Nobel Prize winner who transformed our understanding of the biases that cloud our thinking. In this conversation, he and Adam explore when to trust our intuition and when to second-guess it. Danny explains how he finds joy in being wrong, spells out steps to smarter interviewing, and reveals how he—the master decoder of deci...

Fixable Jai - "How can I build trust with my coworkers?" May 29, 2023 [00:00:00] Anne Morriss: So Frances, I'll put this in the form of a question. What's your favorite question to ask our clients? [00:00:06] Frances Frei: Oh, that’s the magic dust question. If we had magic dust, and we could sprinkle it on the situation, what would be differ...

Something profound is changing our concept of trust, says Rachel Botsman. While we used to place our trust in institutions like governments and banks, today we increasingly rely on others, often strangers, on platforms like Airbnb and Uber and through technologies like the blockchain. This new era of trust could bring with it a more transparent,...

You can't help it; sometimes, you just get a bad feeling about someone that's hard to shake. So, what's happening in your brain when you make that critical (and often lasting) first judgment? Peter Mende-Siedlecki shares the social psychology of first impressions -- and why they may indicate that, deep down, people are basically good. [Directed ...

Torsten Reil talks about how the study of biology can help make natural-looking animated people -- by building a human from the inside out, with bones, muscles and a nervous system. He spoke at TED in 2003; see his work now in GTA4.

A handful of people working at a handful of tech companies steer the thoughts of billions of people every day, says design thinker Tristan Harris. From Facebook notifications to Snapstreaks to YouTube autoplays, they're all competing for one thing: your attention. Harris shares how these companies prey on our psychology for their own profit and ...

Western countries throw out nearly half of their food, not because it’s inedible -- but because it doesn’t look appealing. Tristram Stuart delves into the shocking data of wasted food, calling for a more responsible use of global resources.

Do our smells make us sexy? Popular science suggests yes — pheromones send chemical signals about sex and attraction from our armpits to potential mates. But, despite what you might have heard, there is no conclusive research confirming that humans have these smell molecules. In this eye-opening talk, zoologist Tristram Wyatt explains the fundam...

How often does technology interrupt us from what we really mean to be doing? At work and at play, we spend a startling amount of time distracted by pings and pop-ups -- instead of helping us spend our time well, it often feels like our tech is stealing it away from us. Design thinker Tristan Harris offers thoughtful new ideas for technology that...

Astronauts on the International Space Station live in capsules together for months. And yes, they can get on each other's nerves. A crew of astronauts from different countries -- and the wilderness trainer who was called in for an emergency intervention -- share fresh insights about handling conflict and building trust. This episode is brought t...

There's been an explosion of collaborative consumption -- web-powered sharing of cars, apartments, skills. Rachel Botsman explores the currency that makes systems like Airbnb and Taskrabbit work: trust, influence, and what she calls "reputation capital."

When faced with challenges, do you often seek someone else to blame? Leadership expert Michael Timms shows why this instinct is counterproductive, highlighting three effective habits of self-accountability that will empower you and others to make positive change — whether at home or at work.

Fixable Uber, and how to fix things when trust is broken August 28, 2023 [00:00:00] Anne Morriss: Hi everyone. Welcome back to Fixable. I'm Anne Morris. I'm a company builder and a leadership coach. [00:00:10] Frances Frei: And I'm Frances Frei. I'm a Harvard Business School professor. And I'm Anne's wife. [00:00:14] Anne Morriss: We hope y...

Marina Abramović's art pushes the boundary between audience and artist in pursuit of heightened consciousness and personal change. In her groundbreaking 2010 work, "The Artist Is Present," she simply sat in a chair facing her audience, for eight hours a day ... with powerfully moving results. Her boldest work may still be yet to come -- it's tak...